My experience with E-Z was seamless, from the kiosk in Atlanta airport to the garage. All the staff we encountered were friendly and helpful. Our SUV was just what we ordered, clean and in good working order. This was my first experience using E-Z and I was very impressed. I will definitely use them again!
A great place to rent a car! The employees were kind and smiling, they didn't rush through the paperwork. The car was very nice, location was convenient and the charges were straightforward and reasonable. All in all, a great rental car experience.
My flight landed at 12:30am. I waited in line for 2 hours because the old black woman with the scanty ponytail named Kim didn't know how to reload the printer. Then she made all of us to go outside to the garage so she can finish processing us in 40 degree weather. She let another woman skip in front of me. She had the nerve to talk about her co-worker calling him sorry, gay, and incompetent because he was sleeping on the job. When I dropped off the car, she charged me for an additional 2 hours overage. Had to call the 1-800 number to get it straightened out. She was the one that was incompetent. I'll never rent from this place again. I'll call Uber.
The price was great!! The 2 hour wait after a red eye flight soured the start of a college recruiting trip. Next time will stay with St Louis’s hometown rent a car company Enterprise.
Worst experience! I reserved and prepaid a week in advance. Upon pickup i declinded their insurance since i am protected through my auto policy. Rep got upset demanded to see my insurance card. I was taken aback, and conversation went downhill. Rep then ignores me and helps other customers. I was so humiliated, and this with my 13yo watching. I am now fighting for a refund. Stay away!
E Z Rent A Car is a US Car Rental based in College Park, Georgia. E Z Rent A Car is located at 2200 Rental Car Center Pkwy, College Park, GA 30337, USA.
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